Imagine a doctor examining a patient without knowing their vitals. A baseball player not knowing his batting average or fielding percentage. Or a corporate executive trying to boost the company’s performance with no data on its financial position. In fact, it’s difficult to imagine anyone being truly serious about analyzing anything without “knowing the numbers.”
  • So do you know your numbers?
  • Are you aware of your department’s strengths?
  • Can you graph out the details of your improvement?

If you are interested in improving your individual performance and the overall productivity of the investment recovery activities of your organization, you will benefit by analyzing your stats in
some detail. A pro baseball player knows a whole lot more than just his batting average. By tracking virtually every facet of his hitting performance (or lack thereof), he can better understand where tendencies show up and opportunities for improvement exist.
So what are the important things for you to track and analyze? Average cycle time for different types of surplus projects? Total value of assets handled? Number of projects per staff person per month? That’s probably just the beginning. 
Take the time to analyze the things you should analyze. Track everything you can, celebrate your successes and put time and effort into improving your “IR batting average.”