The discussion kicked-off with the process used by an energy company for IT surplus management. Briefly, it consists of the following:
- List is sent to business managers for re-deployment
- Re-deployable items are removed from the list
- The following month the remaining list becomes “surplus”
Who owns the risk?
Best practice: Have a signature form that covers the group internally responsible for wiping the drive.
What makes a good client/vendor relationship? Although this topic was discussed in terms of IT Surplus Management, the principles certainly relate to most all relationships with outside suppliers and IR departments.
The Vendor perspective:
- Communication – detail = value
- Accurate info, pricing, certificate of destruction
- Client providing all pertinent info
- As much detail as possible— too little information results in “worst case scenario” bids
- Selling “blindly” can affect reputation because of inaccurate data
The Client perspective:
- Location & logistical support
- Trust & personal relationship
- Vendor must understand client risk profile—how the client wants equipment disposed
- Equipment taken from multiple companies can get lost
- Seller is pushing the commodity, not the specific piece of equipment
- Commission structure disincentive – if your payout is less than someone else’s for the same piece of equipment, yours will sit longer
- Lack of management controls in place to track your assets
- Small fish, big pond
Things to Consider:
- Don’t throw the whole building— pick out valuable items
- Set a time limit—scrap items after that has passed
- IT assets depreciate quickly and don’t age well—Think, “Red meat, not red wine”
- Get the facts out fast. Clients need to know immediately if there is a problem or discrepancy.