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Using Your InternalGPS® to Attract & Sustain Long-Term Customer Relationships

by admin2021 | Sep 28, 2017 | GENERAL IR ISSUES, LEADERSHIP/PERSONAL DEVELOPMENT

Much like the GPS in your vehicle or smart phone, your internal GPS works based on knowing where you are currently, where you want to go, and then how you will get there. There are three components to attracting and sustaining strong long-term customer relationships:...
Sustainable Best Practices: Doing business with the 3 Ps in mind

Sustainable Best Practices: Doing business with the 3 Ps in mind

by admin2021 | Oct 18, 2016 | GENERAL IR ISSUES, LEADERSHIP/PERSONAL DEVELOPMENT, SUSTAINABILITY

Doing business in a way that’s good for People, the Planet, and Profits—and as surplus management professionals, we’re in the middle. My journey with Investment Recovery (IR) and the Investment Recovery Association began in 2007. At first, I thought IR was only about...

Second Hand Markets Sourcing… Avoiding Pitfalls, Uncovering Pearls

by admin2021 | Jun 15, 2016 | ASSET IDENTIFICATION, GENERAL IR ISSUES, LEADERSHIP/PERSONAL DEVELOPMENT

Second Hand Market SourcingAvoiding Pitfalls, Uncovering Pearls  Op-Ed: Graham Leduke No Second Guessing in the Secondary Market Purchasing assets on the secondary market can represent a win/win scenario for both buyers and sellers of equipment, especially in these...
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Promoting Professional Management of Surplus Assets

Investment Recovery Association Mailing Address
PO Box 419264
Kansas City, MO 64141-9264

Investment Recovery Association Physical Location
10100 N Ambassador Dr, St 310
Kansas City, MO 64153

In the U.S. : +1 (816) 561.5323

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