Using Your InternalGPS® to Attract & Sustain Long-Term Customer Relationships

Much like the GPS in your vehicle or smart phone, your internal GPS works based on knowing where you are currently, where you want to go, and then how you will get there. There are three components to attracting and sustaining strong long-term customer relationships:

September 28th, 2017|GENERAL IR ISSUES, LEADERSHIP/PERSONAL DEVELOPMENT|

Sustainable Best Practices: Doing business with the 3 Ps in mind

Doing business in a way that’s good for People, the Planet, and Profits—and as surplus management professionals, we’re in the middle.
My journey with Investment Recovery (IR) and the Investment Recovery Association began in 2007. At first, I thought IR was only about the revenue, but as I dug deeper to evaluate exactly what we […]

October 18th, 2016|GENERAL IR ISSUES, LEADERSHIP/PERSONAL DEVELOPMENT, SUSTAINABILITY|

Second Hand Markets Sourcing… Avoiding Pitfalls, Uncovering Pearls

Second Hand Market Sourcing
Avoiding Pitfalls, Uncovering Pearls 
Op-Ed: Graham Leduke

No Second Guessing in the Secondary Market
Purchasing assets on the secondary market can represent a win/win scenario for both buyers and sellers of equipment, especially in these trying times of deferred projects, reduced capital spend, and staff layoffs. 
Today, everyone is looking for ways to save money, cut costs […]

The Art of Negotiation

Whether buying or selling a car, making a major purchase for your company or even discussing an appropriate bedtime with your kids, everyone likely has some experience negotiating. Some of us “love the game” and others try to avoid the exercise completely. We negotiate constantly, mostly on small things where we may not be […]

February 16th, 2014|LEADERSHIP/PERSONAL DEVELOPMENT|

Analyzing Effective Leaders – Why Extroverts are Not Always the Most Successful Bosses

Conventional wisdom tells us that leaders are the men and women who stand up, speak out, give orders, make plans and are generally the most dominant, outgoing people in a group. But that is not always the case, according to new research on leadership and group dynamics from Wharton management professor Adam Grant and two colleagues, who challenge the assumption that the most effective leaders are extroverts.

February 10th, 2011|LEADERSHIP/PERSONAL DEVELOPMENT, Uncategorized|

Becoming a Successful Project Manager in Surplus Asset Disposition

Investment recovery practitioners are typically responsible for funneling hundreds of projects through their organization’s surplus asset disposition process. Along the way, they recoup many thousands—often many millions—of dollars, adding to the profitability of their company and the sustainability of the planet.

Virtually no one starts his or her career in IR. Often, the IR function is an add-on to procurement activities or a subset […]

November 3rd, 2010|LEADERSHIP/PERSONAL DEVELOPMENT|

Choosing a Sustainabillty Champion

Regardless of your job responsibility—managing a portfolio of retail stores, dealing with multiple facilities on a college campus, or dealing with properties and distribution centers coast to coast, you’ve probably already undertaken environmentally friendly initiatives. But, the question is: Who’s leading these initiatives?

Trust is a Competency

One of the most significant things today’s leaders and organizations can do to achieve and sustain superior performance is to look at “trust” through new eyes.

June 22nd, 2009|GENERAL IR ISSUES, LEADERSHIP/PERSONAL DEVELOPMENT|